Privacy Policy

Last updated: November 14, 2025

Privacy Policy

Last Updated: November 14, 2025

1. Introduction

At Resumefy.pro ("we," "our," "us," or "the Company"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered career platform and services (the "Service").

This Privacy Policy applies to all users of Resumefy.pro, including visitors to our website and registered users. By using our Service, you consent to the data practices described in this policy.

If you do not agree with the practices described in this Privacy Policy, please do not use our Service.

2. Information We Collect

We collect information that you provide directly to us, information we obtain through your use of the Service, and information from third-party services you use to authenticate.

2.1 Data from Firebase Authentication

When you create an account or sign in using Firebase Authentication, we collect and process the following information:

Account Registration Data:

  • Your email address (required for account creation)
  • Your password (encrypted and stored securely by Firebase)
  • Your name (optional, provided during registration)
  • Email verification status

Authentication Data:

  • Firebase User ID (UID) - a unique identifier assigned by Firebase
  • Firebase ID tokens - used to authenticate API requests
  • Email verification status
  • Account creation timestamp

This information is used to create and manage your account on Resumefy.pro. Your password is encrypted and stored securely by Firebase Authentication. We do not have access to your password in plain text. Firebase Authentication handles all password storage and verification according to industry-standard security practices.

2.2 User-Provided Data

We collect information that you voluntarily provide when using our Service, including:

Resume and Career Data:

  • Resume content (work experience, education, skills, achievements)
  • Cover letters and cover letter templates
  • Portfolio information and project descriptions
  • Job descriptions and application materials
  • Interview notes and responses
  • Career goals and preferences

Account Information:

  • Profile information you choose to provide
  • Preferences and settings
  • Communication preferences

Support and Communication:

  • Support tickets and inquiries
  • Feedback and survey responses
  • Any other information you choose to provide

2.3 Usage Data

We automatically collect information about how you use the Service, including:

Analytics Data:

  • Which features you use and how frequently
  • Time spent on different pages and features
  • Click patterns and navigation paths
  • Feature usage statistics
  • Performance metrics

Device and Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type and identifiers
  • Screen resolution and display settings
  • Language preferences

Log Data:

  • Server logs
  • Error reports and crash data
  • Performance and diagnostic information
  • Security and authentication logs

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. See Section 8 for more details about our use of cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide the Service

  • Create and manage your account
  • Generate AI-powered resumes, cover letters, and other documents
  • Provide "AI Humanizer" features (Pro Plan): Process your content through advanced AI models to make AI-generated text appear 100% human-written, helping your documents beat AI detection systems. This feature uses configurable intensity levels (light, medium, aggressive) to optimize content for human-like writing patterns while preserving formatting and structure.
  • Deliver AI interview tutor sessions and feedback
  • Enable portfolio building and management
  • Facilitate job tracking and application management
  • Process payments and manage subscriptions
  • Send service-related communications (account updates, feature announcements)

3.2 To Improve the Service

  • Analyze usage patterns to understand how users interact with our Service
  • Identify and fix bugs and technical issues
  • Develop new features and functionality
  • Improve AI model performance and accuracy
  • Conduct research and analytics (using anonymized and aggregated data)
  • Test and optimize user experience

3.3 To Communicate With You

  • Respond to your support requests and inquiries
  • Send important service updates and notifications
  • Provide customer service and technical support
  • Send marketing communications (with your consent, which you can opt out of at any time)
  • Notify you about changes to our Terms of Service or Privacy Policy

3.4 For Security and Legal Compliance

  • Detect, prevent, and address fraud, security threats, and abuse
  • Verify your identity and prevent unauthorized access
  • Comply with legal obligations and respond to legal requests
  • Enforce our Terms of Service and other policies
  • Protect the rights, property, and safety of Resumefy.pro, our users, and others

4. How We Share Your Information

We do NOT sell your personal information to third parties.

We may share your information only in the following circumstances:

4.1 With AI Model Providers

To provide our AI-powered features, including resume generation, cover letter creation, and the "AI Humanizer" feature (Pro Plan), we share your content (resumes, cover letters, job descriptions, etc.) with third-party AI service providers, such as:

  • Google Gemini (for AI content generation and humanization)
  • OpenAI (for GPT models, if used)
  • Anthropic (for Claude models, if used)
  • Other AI service providers we may use

Important: We have data processing agreements in place with these providers that require them to:

  • Use your data solely to provide the AI services you request
  • Not use your data to train their models
  • Implement appropriate security measures
  • Comply with applicable data protection laws

Your data is processed by these providers only to generate the documents and content you request through our Service, including the AI Humanizer feature which rewrites content to appear more human-written.

4.2 With Payment Processors

We share payment information with third-party payment processors to process your subscription payments:

  • Whop - Payment processing services

These processors handle payment transactions securely and are subject to their own privacy policies and terms of service. We do not store your full credit card details on our servers.

4.3 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting and infrastructure providers
  • Analytics and monitoring services
  • Customer support platforms
  • Email delivery services

These service providers are contractually obligated to:

  • Use your information only to provide services to us
  • Maintain the confidentiality and security of your information
  • Comply with applicable data protection laws

4.4 For Legal Reasons

We may disclose your information if required by law or in response to:

  • Court orders, subpoenas, or other legal processes
  • Government requests or regulatory inquiries
  • Law enforcement requests
  • Legal obligations to protect rights, property, or safety

4.5 In Case of Business Transfers

If Resumefy.pro is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.6 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement industry-standard security measures to protect your information:

5.1 Technical Safeguards

  • Encryption in Transit: All data transmitted between your device and our servers is encrypted using TLS/SSL protocols
  • Encryption at Rest: Sensitive data stored on our servers is encrypted using AES-256 encryption
  • Secure Authentication: Passwords are hashed using bcrypt, and we use secure JWT tokens for session management
  • Access Controls: We implement role-based access controls and follow the principle of least privilege
  • Secure Infrastructure: We use reputable cloud hosting providers with robust security measures

5.2 Operational Safeguards

  • Regular security audits and vulnerability assessments
  • 24/7 security monitoring and intrusion detection
  • Employee training on data security and privacy
  • Incident response procedures
  • Regular backups and disaster recovery plans

5.3 Limitations

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. You are responsible for:

  • Using a strong, unique password
  • Keeping your account credentials confidential
  • Logging out of your account when using shared devices
  • Notifying us immediately if you suspect unauthorized access

6. Your Rights

You have the following rights regarding your personal information:

6.1 Access

You can request a copy of the personal information we hold about you by contacting us at [email protected].

6.2 Correction

You can update or correct inaccurate information through your account settings or by contacting us.

6.3 Deletion

You can request deletion of your account and associated data by:

  • Using the account deletion feature in your account settings
  • Contacting us at [email protected]

We will delete your information within 30 days, except where we are required to retain it for:

  • Legal compliance
  • Dispute resolution
  • Enforcement of our agreements

6.4 Data Portability

You can request an export of your data in a machine-readable format (e.g., JSON, CSV) by contacting us at [email protected].

6.5 Opt-Out

You can opt out of marketing communications by:

  • Clicking the unsubscribe link in marketing emails
  • Updating your communication preferences in your account settings
  • Contacting us at [email protected]

6.6 Objection

You can object to certain processing activities by contacting us at [email protected]. We will review your request and respond accordingly.

6.7 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days, subject to applicable law.

7. Cookies

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. We use cookies to enhance your experience and provide certain functionality.

7.2 Types of Cookies We Use

Essential Cookies:

  • Required for the Service to function properly
  • Enable authentication and session management
  • Ensure security and prevent fraud
  • Cannot be disabled without affecting Service functionality

Analytics Cookies:

  • Help us understand how users interact with our Service
  • Collect anonymized usage statistics
  • Improve performance and user experience
  • Can be disabled through your browser settings

Preference Cookies:

  • Remember your settings and preferences (theme, language, etc.)
  • Personalize your experience
  • Can be disabled through your browser settings

7.3 Managing Cookies

You can manage cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific websites
  • Block all cookies
  • Set preferences for cookie handling

Note: Disabling essential cookies may affect the functionality of the Service.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices
  • Changes in applicable laws
  • Improvements to our Service
  • Feedback from users

We will notify you of material changes by:

  • Posting the updated Privacy Policy on this page with a new "Last Updated" date
  • Sending an email notification to the email address associated with your account
  • Displaying a notice within the Service

Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy. If you do not agree to the modified Privacy Policy, you must stop using the Service and may delete your account.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Resumefy.pro Privacy Team

We will respond to your inquiry within 30 days.

10. Additional Information

10.1 Children's Privacy

Resumefy.pro is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it immediately. If you believe we have collected information from a child under 13, please contact us at [email protected].

10.2 International Data Transfers

Resumefy.pro is based in Morocco and serves a global user base. Your information may be transferred to and processed in countries other than your country of residence, including Morocco and the United States. These countries may have data protection laws that differ from your country.

By using our Service, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10.3 Data Retention

We retain your personal information for as long as necessary to:

  • Provide the Service to you
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements
  • Support business operations

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

10.4 Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

10.5 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about what personal information we collect, use, and disclose
  • Right to Delete: You can request deletion of your personal information
  • Right to Opt-Out: You can opt out of the sale of personal information (we do not sell your personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us at [email protected].

10.6 European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right of Access: You can request access to your personal data
  • Right to Rectification: You can request correction of inaccurate data
  • Right to Erasure: You can request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: You can request restriction of processing
  • Right to Data Portability: You can request transfer of your data
  • Right to Object: You can object to certain processing activities
  • Rights Related to Automated Decision-Making: You have rights regarding automated processing

Our legal basis for processing includes:

  • Contract Performance: To provide the Service you requested
  • Consent: When you have given explicit consent
  • Legitimate Interests: To improve our Service and ensure security
  • Legal Obligations: To comply with applicable laws

To exercise these rights, please contact us at [email protected].

By using Resumefy.pro, you acknowledge that you have read, understood, and agree to this Privacy Policy.

For related information, please review our Terms of Service.

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